Position Overview
 

As a Jira and Confluence Administrator, you will be responsible for the administration, configuration, and maintenance of our Jira and Confluence instances. You will play a critical role in ensuring the smooth operation and optimal utilization of these platforms to support our teams in project management, collaboration, and knowledge sharing.
 

Key Responsibilities
 

1. Platform Administration
 

• Administer Jira and Confluence instances, including user management, permissions configuration, and customization of workflows, issue types, and fields. Jira (server and cloud), сonfluence, Bitbucket, Crowd).
• Perform regular maintenance tasks such as upgrades, patches, and backups to ensure system reliability and performance. 

2. Configuration and Customization
 

• Configure Jira projects and Confluence spaces to meet the specific requirements of our teams and projects.
• Customize Jira workflows, screens, and dashboards to streamline processes and enhance productivity.

3. Integration and Automation
 

• Integrate Jira and Confluence with other tools and systems used within the organization to facilitate seamless data flow and collaboration.
• Implement automation rules and workflows using Jira and Confluence plugins to optimize task management and documentation processes.

4. User Training and Support
 

• Provide training and support to users on Jira and Confluence functionality, best practices, and troubleshooting techniques.
• Serve as the primary point of contact for user inquiries and technical issues related to Jira and Confluence usage.

5. Corporate IT Services
 

• Administer other corporate IT services such as Gitlab, LDAP, GCP
• Ensure the proper functioning and integration of these services with other business applications and systems.